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LEADERSHIP IS A PROCESS OF SOCIAL INFLUENCE, WHICH MAXIMISES THE EFFORTS OF OTHERS TOWARDS THE ACHIEVEMENT OF A SHARED GOAL.

Saturday, February 06, 2010

Irsay's Leadership Alters the Image of Indianapolis Colts and the City of Indianapolis

Jim Irsay still treasures the memories from his early, carefree days in the NFL. Like other ball boys, he mingled with the Indianapolis Colts' stars, listened to their stories and complaints, and got a firsthand glimpse into the rough and tumble world of pro football.

For Irsay, this was not just some easy summer job, it was a full-fledged apprenticeship that came with myriad lessons - some of which he continues to rely on more than three decades later as the Colts owner.

"Basically, the thing that you really get to learn is how important everyone is in the organisation," he said. "When I see our ball boys and the guys who work in equipment, I can totally relate to everything they have to do and those responsibilities. You really, really learn what it's about with players, and all of those intimate moments you share are just invaluable."

Perhaps that's the reason Irsay stands where he is today, with his team ready to play for its second Super Bowl title in four years. A win over New Orleans next week would allow the Colts (16-2) to stake their claim as the decade's best team, and create even more fervor for the NFL club in a city and state historically dominated by basketball.

For more, see - http://www.miamiherald.com/sports/breaking-news/story/1454164.html
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Friday, February 05, 2010

Character – The Key to Sustaining Leadership Momentum

John C. Maxwell is an internationally respected leadership expert, speaker, and author. Dr. Maxwell is the founder of EQUIP, a non-profit organisation that has trained more than 5 million leaders in 126 countries worldwide. Here are his observations on the lessons to be learned from the troubles surrounding Tiger Woods at present.

'Tiger Woods exploded onto the national stage in 1997, when, as a 21-year old, he won golf's most prestigious event, the Masters. Not only did Tiger win the tournament, he shattered records along the way, making the world's best golfers look like amateurs. Within a year of becoming a professional golfer, Tiger had attained the sport's number one ranking.
 
Consistent Winning Produces Momentum

Early in 2001, Tiger captured his second Masters title to complete an unprecedented feat: winning all four of golf's major championships consecutively. Golf's popularity soared as its youthful star dominated event after event. People who had never before been interested in golf tuned in to see Tiger. Inspired by him, kids dragged their parents to the local golf course so that they could learn the game. Recreational golfers around the world patterned their swing after Tiger's while practicing on the driving range.

Advertisers flocked to Tiger's side to take advantage of his gathering momentum. He inked multi-million dollar deals to wear the Nike logo, hit Titlelist golf balls, and endorse everything from General Motors to American Express. Forbes described Tiger as "a marketer's dream." Virtually every product he pitched seemed to turn into gold. Thanks to his sizeable sponsorship deals, in September 2009, Fortune estimated that Tiger had become sports' first billionaire athlete.

Character Defects Halt Momentum

Tiger-mania came crashing to a halt in December 2009 after Woods had a bizarre traffic accident in his driveway. The incident initiated a cascade of rumours about Tiger's marital infidelity, which he later admitted. As news coverage intensified, more incriminating tidbits surfaced, and the scandal gained steam.

As this article is being written, a shamed Tiger remains in seclusion. By all accounts his marriage is in difficulty. Accenture and AT&T have already cut ties with him, while other advertisers such as Gillette and Tag Heuer have distanced themselves from Tiger by pulling his ads. As for golf, Woods has taken an indefinite leave of absence, and it remains to be seen if he will recover his on-the-course greatness.

Lessons Learned from Tiger's Tumble

1) Momentum can be a leader's best friend or a leader's worst enemy.

In his early days as a professional, Tiger Woods' hard work and talent earned him a flood of victories. As the wins mounted, Tiger's momentum took off. His confidence intimidated opponents, his personality attracted business deals, and every move he made seemed to draw the praise of an enraptured media.

Revelations of Tiger's behaviour have generated a mountain of negative momentum, which will be difficult for him to overcome. The tide of public opinion is now squarely against him. Whereas people used to cheer Tiger on to success, many will now root for him to fail. The influence he once had has been dealt a serious blow, and it will be an uphill struggle for him to regain it.

2) Momentum can reverse direction in an instant.

Momentum can be a fickle friend, changing sides at any moment. One day Tiger was being crowned as the athlete of the decade by the Associated Press. Then, seemingly overnight, his name was being dragged through the mud on every conceivable news outlet.

3) Winning generates momentum, but character sustains it.

Tiger's story is a cautionary tale about character. All of the momentum you build through decades of hard work and dedication can be erased if you do not craft the character to support it. Character is forged daily through the decisions we make. It comes from within and cannot be purchased. Be diligent about working on your character so that you become a person worth following and someone worthy of harnessing the momentum of success.
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Leadership Vision

"There's nothing more demoralising than a leader who can't clearly articulate why we're doing what we're doing." --James Kouzes and Barry Posner

Most businesses are started because the founder had a vision about what he or she could create. Sharing that vision with others in a way that compels them to act is the secret to a successful leadership vision.

These are the fundamentals necessary for a vision that excites and motivates people to follow the leader. The vision must:
  • Clearly set organisational direction and purpose;
  • Inspire loyalty and caring through the involvement of all employees;
  • Display and reflect the unique strengths, culture, values, beliefs and direction of the organisation;
  • Inspire enthusiasm, belief, commitment and excitement in company members;
  • Help employees believe that they are part of something bigger than themselves and their daily work;
  • Be regularly communicated and shared;
  • Challenge people to outdo themselves, to stretch and reach.

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Thursday, February 04, 2010

Toyota's no-show leadership

The last time anyone looked, Toyota (the world's largest car manufacturer) was a Japanese company controlled by a Japanese family. But during the entire accelerator recall crisis -- now complicated by brake problems with the Prius -- they have been all but invisible.

Here is an interesting view on the challenges this approach poses for Toyota - http://money.cnn.com/2010/02/04/autos/toyota.fortune
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Diamonds in the Rough

Houston Astros owner Drayton McLane Jr. shares his views on what it means to be a successful business leader in this article -


http://www.sbnonline.com/Local/Article/14470/0/0/Diamonds_in_the_rough.aspx

These are his three key messages:
  • Spread the passion
  • Make time to connect
  • Use your perch wisely

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Keeping Your Word


Your word is one of the most precious things you have as a leader, but many people think very little of breaking it. This is a mistake for two reasons.

First and most obviously, it weakens your credibility with other people. But even more importantly, it weakens your credibility, trustworthiness and reliability with yourself. You can't help but act in ways that reflect that. So, once you make an agreement and give your word, do everything in your power not to break it. A broken word, like a broken cup, can't hold much for very long.

When you keep your word, that is, keep it strong, keep it dependable, and keep it true, you will know the power of accountability. And when you lend this power to a worthy cause that you believe in, its effect will be doubly powerful.

Ralph Waldo Emerson once said, "Trusting yourself is the first secret of success." But how can you trust yourself unless you honour your agreements and keep your word?
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Wednesday, February 03, 2010

The True Test of Leadership

An excerpt from the Address of President-Elect John F. Kennedy Delivered to a Joint Convention of the General Court of the Commonwealth of Massachusetts, The State House, Boston, January 9, 1961:

'For of those to whom much is given, much is required. And when at some future date the high court of history sits in judgment on each one of us--recording whether in our brief span of service we fulfilled our responsibilities to the state--our success or failure, in whatever office we may hold, will be measured by the answers to four questions:

First, were we truly men of courage--with the courage to stand up to one's enemies--and the courage to stand up, when necessary, to one's associates--the courage to resist public pressure, as well as private greed?

Secondly, were we truly men of judgment--with perceptive judgment of the future as well as the past--of our own mistakes as well as the mistakes of others--with enough wisdom to know that we did not know, and enough candor to admit it?

Third, were we truly men of integrity--men who never ran out on either the principles in which they believed or the people who believed in them--men who believed in us--men whom neither financial gain nor political ambition could ever divert from the fulfillment of our sacred trust?

Finally, were we truly men of dedication--with an honor mortgaged to no single individual or group, and compromised by no private obligation or aim, but devoted solely to serving the public good and the national interest.'
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Positive Leadership - Success, Heroes and Role Models

Jean Driscoll is a six-time Boston Marathon winner in the wheelchair division. Here is what she says about 'success':

'Some people think that successful persons are born that way. I'm here to tell you that a champion is someone who has fallen off the horse a dozen times and gotten back on the horse a dozen times. Successful people never give up.'

In the USA, Kurt Warner is a hero to many. In 1995, he was bagging groceries in Iowa for $5.50 an hour. Five years later, he earned the National Football League's Most Valuable Player Award and led his team to victory in Super Bowl XXXIV. Here is his story:



Warner is still playing in the NFL today. His 'bags-to-riches' story is as inspiring as the song 'Hero' by Mariah Carey.


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54% of US Employees Feel Their Senior Leadership Team Is Effective

Research conducted by the Kenexa Research Institute, evaluated workers' views of their organisation's senior leadership team. According to the latest research, an organisation's senior leadership team has a significant impact on its employees' overall opinions of the company and engagement levels, which have been linked to both earnings per share and total shareholder return.

The latest results indicate that the global rating of senior leadership's effectiveness is 51%. Employees in India (69%), Brazil (59%) and the United States (54%) report the highest ratings of leadership effectiveness followed by those in China (53%) and Canada (52%). Workers in Japan (33%) reported the lowest ratings.

Employees' evaluations of their organisation's leadership team are driven by the extent to which senior managers gain employees' confidence through their decisions, actions and communications, keep employees well informed regarding company direction, and are seen as having the ability to deal with the organisation's challenges.

Employees in the United States believe their senior leadership teams are effective because leadership is viewed as trustworthy, employees are kept well-informed, leadership demonstrates that quality and improvement are important, the company strives to serve its multiple stakeholders and employees have confidence in the future of the organisation.

For all workers studied, a strong organisational leadership team has a significant impact on its employees' engagement levels. Employee engagement is the extent to which employees are motivated to contribute to organisational success, and are willing to apply discretionary effort to accomplishing tasks important to the achievement of organisational goals. Engaged employees favorably rate their pride in their organisation, willingness to recommend it as a place to work and their overall job satisfaction.

Additionally, employees with positive opinions of their leadership team state a much higher intention to stay with the organisation versus those who are dissatisfied. Those who favourably rate their leadership teams are also much more likely to have confidence in the organisation's future and feel that they have a promising future with the company.
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Tuesday, February 02, 2010

Lack of Leadership Holding Back Growth in the Scottish Economy

Here is an excellent article which first appeared earlier this year in The Herald newspaper, written by the chairman of Scottish Enterprise, Crawford Gillies. Positive Leadership endorses the sentiments expressed in the article:

'What are the biggest ­handicaps holding back growth in the Scottish economy?

High on my list is the lack of leaders able to set and communicate a sense of direction for an organisation and to inspire all those who work in it.

Few things could be more powerful as unleashing leadership potential within Scotland, and this must be a priority in 2010 and beyond.

For years commentators have trotted out the same observation about the Scottish economy:- our companies don’t invest enough money in research and design; they are not innovative enough; too few people decide to set up a business; too few of our promising young companies grow into medium or large enterprises.

Let’s take a step back and try to understand the underlying causes. On research and design, why do so many companies have such low confidence in themselves and the future that they are unwilling to invest? On innovation, why are so many companies stuck in the ways they have always operated? Why are they so reluctant to change? Why do few people decide to take the plunge to set up their own business? Why do few of our promising young companies, often with world-leading technology, fail to grow to become large enterprises, and provide high levels of employment?

The common thread to all of these is the quality of leadership.

The lack of leaders with high aspirations, able to lead their organisation to reach their full potential, cuts across virtually all of Scotland’s economic challenges. It inhibits investment, innovation and enterprise. It is the thing holding back many companies and our economy from reaching their full potential.

For years the Scottish economy has underperformed the rest of the UK by about 0.5% a year. Not a lot in any single year, but over time it mounts up. Economists, who diagnose the drivers of productivity that largely drive this problem, highlight the importance of skills, investment, innovation levels and the amount of enterprise and competition in an economy. While these factors explain some of the discrepancy in productivity levels between the UK and overseas countries such as the US, Germany and France and also between Scotland and the rest of the UK, they don’t explain all of the gap. There is something else going on. It’s what the economists call “total factor productivity”, or how the elements like skills and investments are combined. Again that brings me back to ­leadership. It’s a failure of leadership in the Scottish economy that results in us failing to take advantage of the assets we have.

Of particular concern is the gap between the skills we have in Scotland – at least as measured by formal qualifications – and our productivity levels. Qualifications are not a perfect measure of skills, as many higher education institutions are now acknowledging as they focus more on employability.

Nevertheless, the gap remains worrying. We simply don’t use the skills of our people to their full potential. Too much of the talent in our organisations fails to be utilised to the full. If, as I would argue, one of the principal roles of a leader is to get the most out of the resources they have, then our leaders are failing to get the most from our biggest asset, Scotland’s people.

But all is not bleak. I have been enormously encouraged and excited by some of the companies from across Scotland that I have met over the last year – companies that are doing fantastic things, growing in spite of the recession, often with no more than average technology. What these companies do have are leaders with ambition, vision and a willingness to constantly seek a better way of doing something, a better product or service, or a new market.

Ritchie’s Forfar started out as a village blacksmith in 1870. In 2005, the leadership team set itself ambitious targets to double the firm’s ­agricultural ­engineering business. That led to the leaders thinking about their business in a completely different way and has allowed them to consider new products and markets, recently expanding into China.

Clydebank-based S3 Interactive is another example of a company which is constantly innovating in a rapidly developing new market. This has allowed it to expand out of its core business of recycling old mobile phones and into new areas such as repairs, ­refurbishing and exporting mobiles for re-use, and dismantling and recycling components. They have also recently taken that business model and applied it to other products such as digital receivers, iPods and MP3 players, becoming a real innovator and a company growing out of the green economy.

What both companies have benefited from is an ambitious and forward-thinking leadership team, which in turn has helped to create a very engaged and committed workforce. However, for every company that has excited me there has been one that frustrates me. Often with truly outstanding technology, there are too many organisations that are operating at a level well below what they are capable of, too many organisations that lack the ambition (to quote the old Army recruiting slogan) to be “everything they could be”.

What I have witnessed in Scotland is no different from my experience throughout my business career. The most successful companies in sector after sector are often not those who have “comparative advantage” in the traditional sense. They are those with highly effective organisations – high-performance organisations. The starting point in creating any high-performance organisation is leadership.

The challenge facing many of our companies is what I would describe as “satisfactory underperformance”. Underperformance because the company is operating at a level below its full potential; satisfactory because the leaders are satisfied with that state, or are unable to see the latent potential or are not motivated to go after it. It’s OK.

That observation of many of our companies could be extended to the Scottish economy. Scotland’s performance for too long could be described as satisfactory underperformance. In my view however it’s not satisfactory. It’s not OK. We need to tackle the root causes of the underperformance. Only then can we achieve our full potential as an economy.

By leadership I don’t mean that we should focus on the high-profile charismatic personalities that people often equate with leadership. I don’t mean to knock them – they can have a real impact in inspiring people to go the extra mile. Too often, though, organisations that depend on such an individual prosper when he or she is in charge, but slip back when they move on or retire.

We need something much more sustainable – a culture of leadership in our businesses. A culture that encourages and nurtures leaders who:
  • Have high aspirations for their organisation;
  • Can identify a sense of purpose;
  • Can communicate and sell that aspiration and purpose to their entire staff;
  • Have a sense of urgency;
  • Are willing to try new things;
  • Above all, can inspire people to operate at their full personal potential.
We have a number of organisations in Scotland with just that culture of leadership. If we had more, then more companies would be breaking out of their “satisfactory underperformance”. And if that happened, Scotland would start to break out of the economic underperformance that has blighted us for decades.

Businesses can seek support to develop their leadership skills from a range of sources. These include Scottish Enterprise but also the Institute of Directors, universities and private consultants. Training programmes and support are only one side of the story, however. Most of all, what Scotland needs is for our business leaders to step forward and start to lead their organisations to achieve their full potential.'
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Francois Pienaar on Nelson Mandela

'The future belongs to leaders who want to win, without ever losing track of their own values.' Jeff Immelt, CEO, General Electric


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Monday, February 01, 2010

What Sets Roger Federer Apart as a Sporting Leader




This is a very interesting article and well worth reading -

http://www.brisbanetimes.com.au/sport/tennis/theres-only-one-roger-federer-20100129-n26k.html
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Leadership Award Announced by NFL

Perhaps this recent announcement will give some food for thought to those reponsible for high profile professional sports in the UK?

The NFL established the Coach Don Shula Award, Commissioner Roger Goodell announced in Miami yesterday. Shula, the former coach of the Miami Dolphins, won more games (347) than any head coach in NFL history, including Super Bowls VII and VIII, and is the only coach with a 17-0 season.

Goodell said the annual award will honour a football coach who displays the integrity, achievement and positive impact on others as Shula did with Baltimore (1963-69) and the Dolphins (1970-1995).

"I am honored that Commissioner Goodell has created this award to honour football coaches that live with integrity and have the right impact on other people," Shula said. "I always relished the teaching and mentoring aspect of being a coach as being the most important thing we did. I look forward to working with Commissioner Goodell and his team to recognise the positive impact that our game can have on our society."
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More Evidence Showing the Importance of Leadership Development in 2010

Henley Business School has revealed that developing the leadership skills of middle managers and equipping them to manage change are among the top learning and development priorities for organisations in 2010, according to the Corporate Learning Priorities Survey 2010 carried out by Henley's Corporate Development team.

Respondents indicated a significant focus on leadership development in 2010, particularly at middle management level. They also anticipate focusing on high-potentials as they grow and develop to lead their businesses into an uncertain future.

The survey, amongst 2,500 HR and learning development professionals, was designed to provide an up-to-date perspective of the executive education and development landscape. Over 60% of those completing the survey were HR Directors, Vice-Presidents or Heads of HR or Learning & Development in some of the UK's largest employers.

Key findings of the Priorities Survey 2010 included all respondents stating that leadership development is the most important priority. The development of middle managers is also considered extremely important with 67% naming it as their first or second priority, compared to only 35% rating leadership development for senior managers in their top 5. The importance of succession planning and attracting new talent are key priorities for 2010, both rising in importance from 2009.
 
The survey results indicate that organisations are aligning their Learning and Development priorities with their business objectives more closely than they have ever done before.
 
For more, see - http://www.24-7pressrelease.com/press-release/henley-business-school-reveals-results-of-corporate-learning-priorities-survey-2010-134774.php
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Increased Spending on Leadership Development Predicted in 2010

According to recent Deloitte research, 'economic optimism has reached its highest level among surveyed executives since January 2009'.

In particular, the research indicates that:

•More than four in 10 executives surveyed expect their companies to increase programmes aimed at developing high potential employees (47 percent) and cultivating corporate leaders (43 percent).

•Nearly three-quarters of surveyed executives believe that leadership development was either critically important (27 percent) or very important (45 percent) at their companies. And, an overwhelming eight out of 10 either agreed (55 percent) or strongly agreed (25 percent) that their companies have a clear leadership development strategy.

•Despite near universal agreement on the importance of leadership programmes, surveyed executives do not have a high sense of confidence about their efforts in this area. Only 10 percent of survey participants describe their leadership initiatives as "world-class across the board."
 
The implication of this type of research is that we expect executives to continue to shift their talent portfolios from 'defensive' measures, such as cutting headcount and focusing primarily on costs, to 'offensive' programmes, including retention of critical leaders and workers and increased spending on training and development with a focus on leadership.
 
For more, see - http://www.deloitte.com/view/en_US/us/Services/additional-services/talent-human-capital-hr/article/cf6c9a4636566210VgnVCM100000ba42f00aRCRD.htm
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Leadership Requires an Ability to Deal with Adversity

Dealing with adversity is one of the core challenges of the leader. Developing a coping strategy for yourself and your team is essential for success. The legends and myths of failure are right…they do provide critical learning opportunities and teachable moments. Nonetheless, the fact that you or your team members are benefitting from one of these “priceless” moments offers little help or comfort at the moment of failure.

Understanding how to leverage the emotions and the energy of the situations will help you create your own legends and examples. It will also reduce the unhealthy fear of failure that stifles so much creativity.

You don’t have to embrace or smile at failure. Instead, kick it in the teeth and use the emotional energy to propel you and your team forward.
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Sunday, January 31, 2010

British Leaders - They're Not What They Were

'Leadership, wrote the Chinese general Sun Tzu, is “a matter of intelligence, trustworthiness, humaneness, courage and discipline”. If so, the mind boggles at what he would make of British public life at the beginning of 2010.

Contemplating the grim prospect of Gordon Brown struggling to cling on to power, Labour ministers lining up to offer excuses at the Chilcot Inquiry, bankers refusing to accept responsibility for their mistakes and David Cameron approving those ludicrous airbrushed posters, it is hard to detect much intelligence, courage and discipline at the summit of our national institutions. And trustworthiness is not a word many of us would apply to the current House of Commons. '

For the full text of this fascinating article, see - http://www.telegraph.co.uk/news/newstopics/politics/gordon-brown/7104500/British-leaders-theyre-not-what-they-were.html
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The Quiet Mind and Innovation

'Executives at GE, 3M, Google, Bloomberg Media, and Salesforce.com do it. Ford chairman William Ford does it, as do former corporate chiefs Bill George of Medtronic and Bob Shapiro of Monsanto. Phil Jackson and Italy's 2006 World Cup champion soccer team all do it.

The "it" is designating daily time to calm and quiet the mind using techniques like meditation and neurofeedback.

The question of course, is why? The short answer is that 'break' is a big part of breakthrough - literally, figuratively, and scientifically.

Researchers looking into how the human brain actually solves problems now confirm what many artists and scientists have instinctively known about the process of idea incubation: that seemingly unproductive times are a key ingredient of immensely productive and creative ones.

We've all heard of apparently serendipitous occurrences - Archimedes' ("Eureka!") flash of insight regarding displacement occurring during a bath, and Einstein's theory of relativity coming to him in a daydream.

Neuroscientists now believe that the ability to engineer creative breakthroughs hinges on the capacity to synthesize and make connections between seemingly disparate things, and a key ingredient is time away from the problem. Experiments show that creative revelations come when the mind is engaged in an activity unrelated to the issue being addressed, and that pressure is not conducive to creative thought. Recent research demonstrates that the ultimate break - sleep - actually changes our mind's perspective unconsciously. Information is consolidated by a process taking place in the hippocampus during sleep, enabling the brain to effectively clear itself and reboot, all the while forming new connections and associations. The result is new insight and the aha! feeling of the Eureka moment.

The catch is obvious: if the neural workings of the brain are hidden from our awareness, we can't speed them up or artificially influence them to work harder or more intensely. We can only let go. Ironically, when we do - when we stop thinking and escape either physically or mentally, we actually speed up the transformational processes.

But here's the thing: we're reticent to take those breaks. Certainly we don't include them or build them in as a formal part of our problem-solving efforts. The question is why we don't, when without the break, there may just be no breakthrough.

Enter the irrational fear of failure.

Backing off is counterintuitive. It somehow feels wrong, like preemptive surrender. It's scary to ease up, because we may lose our steam, or we may abandon hope. We get anxious when the answers aren't so forthcoming, and we begin to doubt our creativity, abilities and intelligence, fearing that if we take our eye off the problem even for a moment, we may lose the energy we've invested.

The key is a quiet mind. We need to learn to rid ourselves from the potentially destructive negative self-talk: inevitable thoughts of failure, inner voices of self-criticism and judgment, and the ever-present temptations to compare ourselves to others whose circumstances have little to do with ours.

High performers know that the line between failure and success is very often drawn on the mental field of play. The good news is that turning down the chatterbox brain is something that can be learned.

Some prefer simply taking downtime to reflect and think, (or not think as the case may be). 'Think Week' is the now-legendary solitary sabbatical taken twice yearly by Microsoft founder and chairman Bill Gates. In his tiny lakeside cottage hideaway, he ponders the past, present and future of his company, of technology, and of his industry. He takes long walks along the lake shore in contemplation to quiet his mind.

Others take a more technological approach. Neurofeedback training is becoming popular with athletes and executives. The aforementioned Italian soccer team regularly unwound before matches in the ultra-secretive Mind Room, a facility wired for the technique, which involves zero-gravity recliners, stereo headphones, and tiny electrodes placed on the player's scalp that are linked to computers displaying various types of brainwave activity. Trainers monitor feedback and response to various stimuli, searching for unique triggers that improve the level of sensorimotor response (SMR) brainwaves that create the feeling of suspended focus athletes refer to as "the zone." Neurofeedback centers are popping up everywhere.

Finally, meditation may be the most powerful tool known.

Neuroscientists have since the 1990s been studying Tibetan monks in the hills above Dharamsala to understand how meditation affects brain activity. In the most experienced Buddhist practitioners, researchers using electroencephalography (EEG) and functional magnetic resonance imaging (fMRI) have discovered abnormally high levels of gamma brainwaves, which are believed to be associated with the brain's ability to synthesize disparate bits of data, solve problems, heighten perception, and boost consciousness.

Scientists have now concluded that mental training of this sort can create an enduring brain trait. That means we may actually be able to rewire our brains to adopt different thinking circuits. In fact, in a reversal of conventional medical wisdom, which holds that mental experiences result from physical goings-on in the brain, startling new evidence suggests the reverse may also be true - that our mental machinations may actually alter the physical structure of our grey matter. Neuroscientists call the phenomenon neuroplasticity.

In other words, when you quiet your mind, you change your brain, thereby setting the stage for breakthrough ideas. And that leaves a whole new world of opportunity for the innovator. '

Excerpt of Matthew E May's portion of an article originally featured on CNBC.
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Saturday, January 30, 2010

How To 'Manage Up' A Difficult Leader

Here is an interesting story from Forbes magazine (http://www.forbes.com/2010/01/19/manage-up-boss-leadership-careers-workplace.html?partner=leadership_newsletter):

'Yael Zofi thought she was going to get fired.

An outgoing, talkative woman, she reported to a man whose personality couldn't be more different. Her boss ran the global leadership development and performance management division of J. P. Morgan. The two were in frequent communication, but Zofi tended to write long, detailed, chatty e-mails, and her boss zapped back terse, single-word responses. "I would write an e-mail describing the approach, the process, the length of time the project would take," she recalls. "He'd write, 'Yes.' I'd say, 'Yes what?'"

Terribly frustrated, Zofi reluctantly adjusted her communication style to suit her superior. "It drove me nuts to report to him until I realized he needed bullet points," she says. She began to omit all but the most pressing details from her notes, sending her boss e-mails that were nearly as brief as his responses.

After some weeks of this strategy, she left on vacation with a girlfriend. "My relationship with my boss was so rocky, I thought I was going to get back and be fired." Instead, when she returned to New York she discovered she had been promoted to vice president.

That was back in the 1990s. Zofi didn't quite realize it then, but she was using a technique that many oppressed underlings have found useful in dealing with difficult superiors: managing up. In other words, assessing your boss's weaknesses, paying attention to his or her management and communication style, and coming up with a strategy for dealing with it.

In 1998 Zofi left J. P. Morgan and started her own consulting and executive coaching business....In 2008 she published a book on the topic of managing up. It's now one of the focuses of her consulting work.

"You have to look at your relationship with your boss as your most critical relationship in your company," she advises. "Think about the boss not as a boss but as a client." Approach your boss on his own turf, she adds.

Zofi finds there are four primary categories of bosses--trendsetter, outgoing, perfectionist and stable--but she concedes that most humans are complex creatures who can have a little of each quality. Once you've figured out your boss's style, you can come up with an approach to suit it.

For instance, if you have a perfectionist boss who can't tolerate any form of chaos and expects employees to be expert at their tasks, you should always do plenty of background research, ask questions in advance of your work on a project, provide plenty of data to the boss and check in with progress reports along the way.

What if your manager is downright incompetent? Zofi has a solution for that, too. One of her clients worked at a medical device manufacturing company and reported to the daughter of the owner. The company made sophisticated medical resonance imaging machines that were constructed from parts produced in various countries including India, China and Israel. Overwhelmed by the challenges of coordinating so many disparate sources, the boss became extremely anxious, constantly pestering the employee for information and even interrupting her when she was in meetings or on the phone with long-distance suppliers.

"My client was getting sick over it," Zofi recalls. "It was affecting her personal life. She even thought about going on Prozac." Zofi counseled the employee to assess her boss's erratic personality and come up with a strategy to calm her down. Instead of confronting the boss directly, Zofi's client reached out to the foreign suppliers and gathered information. She wound up creating spreadsheets that laid out the status of each part and when it would come into the manufacturing facility. "She gave her boss a comfort zone," Zofi notes. The strategy worked. In addition, the employee formed good relationships with the suppliers, which helped everything run more smoothly. "She doesn't love her boss," Zofi notes, "but she's still got a job, and she's dealing with it." '
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Friday, January 29, 2010

People Centred Leadership Delivers Outstanding Performance

The Work Foundation’s major study to reveal the essence of outstanding leadership has crushed the commonplace assumption that powerful leaders with a controlling and target-driven approach are essential in tough economic times. Based on over 250 in-depth qualitative interviews, the two-year study, Exceeding Expectation: the principles of outstanding leadership, provides proof that a highly people-centred approach to leadership results in outstanding performance.

Six high-profile UK organisations took part in the study including EDF Energy, Guardian Media Group, Tesco and Unilever. As data in the report demonstrates, one of the most striking elements to emerge from the research was the stark contrast between how outstanding and good leaders behaved.

Outstanding leaders focus on people, attitudes and engagement, co-creating vision and strategy. Instead of one-to-one meetings centred on tasks, they seek to understand people and their motives. Instead of developing others through training and advice, they do this through challenge and support. They manage performance holistically, attending to the mood and behaviour of their people as well as organisational objectives. And instead of seeing people as one of many priorities, they put the emphasis on people issues first.
 
Outstanding leaders are focussed on performance but they see people as the means of achieving great performance and themselves as enablers. They don’t seek out the limelight for themselves but challenge, stretch and champion others, giving them the space and support to excel.
 
The findings strongly suggest that an approach which connects leaders to people and people to purpose defines outstanding leadership. Leadership that focuses on mutuality and respect is not only good for people but good for organisations too.
 
For the full research findings, see - http://www.theworkfoundation.com/Assets/Docs/leadershipFINAL_reduced.pdf
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Removing Negative Self-Talk


As we all know, people talk to themselves.  We all spend the whole day talking to ourselves, even if we don’t realise it.  Self-talk is like having a radio in our heads. We hear it wherever we are, and more often than desired, this voice is a non-stop reminder of how unlucky, bad, or silly we are.  This character in our heads is an expert in getting us down through pessimism and criticism.
This voice can make us feel worthless and can leave us without control over our lives.  It can convince you not to apply for your dream job, or not bother to make that positive change your life needs so much.  Our inner critic feeds on the fear and the doubt it produces in us, but it is up to us not to let it take control.  We can easily control the radio in our heads to play the stations that work for us instead of against us.
There is a way to change the station to a more positive one every time the negative tries to take control. 

Follow these 3 simple steps, and turn the voice in your head into your biggest admirer:
1.    First, be aware of that negative voice talking to you and what it is saying.  Observe the self-talk inside your head, truly listen to it; commonly we don’t pay attention to our thoughts, they just come and go automatically, and equally control our lives.  You must gain awareness of what that voice is saying. Is it saying the same thing over and over again?  How is it making you feel?  Most of us don’t focus consciously on what our inner voice is saying; we simply accept its judgment as the truth, and this is where many of us get stuck, sometimes for our whole lives.  Negative self-talk is, in most cases, only trying to deceive us with feelings of fear and doubt. What it says is not true. Learn to recognise who truly is in control of your life.
2.    Second, assess your inner voice.  Learn to recognise the forms it takes: maybe it gets nervous, mad, or frightened?  Maybe there is a hint of a positive voice trying to gain strength over the negative one; if there is, you should be proud.  Try to focus and listen to that background positive chat more and more every time you hear it. With practice, you will eventually hear it all the time.  The most important thing is that you are aware that your inner critic is just a habit of your mind and that you can easily change the station to listen to a different tune, one that makes you feel good, energised, and proud about yourself and your life.
3.    Now, after consciously recognising, listening, and evaluating your inner critic, you can start replacing negative talk with positive one.  Give the good talk space to speak, and encourage it through positive affirmations, until you feel the change inside yourself.  Affirmations are very powerful; these energise you and prompt you to act positively.  If you feel resistance, try this:  As soon as you identify the negative talk nagging you with something like “I can’t do anything right”, instantly change that into a positive affirmation, like “Everything I do turns out right”.  This is a very powerful exercise because it allows you to assess how each statement makes you feel, and you will want to continue giving yourself bigger doses of positive talk every time.

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US Business Leaders Lack Credibility

Only about a quarter of people consider U.S. business leaders to be credible, according to a new global survey. That's markedly worse than the global average and a sign that U.S. bosses need to show more of a common touch, says Richard Edelman, the public relations executive who commissioned the poll. "They need to be talking not just to elites but to customers and employees," he argues.

For more, see - http://www.businessweek.com/bwdaily/dnflash/content/jan2010/db20100126_231956.htm and http://www.edelman.com/trust/2010/
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Thursday, January 28, 2010

Attitude is a Key Value of Positive Leadership


At Positive Leadership, we define attitude as an overall outlook on life, a mind-set or way of thinking that affects everything that you do. It's your demeanour.

Attitudes can be either positive or negative. The notion of a positive attitude can be looked at from a whole variety of important dimensions, including courage, confidence, passion, enthusiasm, humour, patience, happiness and humility. A positive attitude often includes a simple smile.

While it's more common to promote a positive attitude, negative aspects can pop-up quite easily -- like arrogance, selfishness, complaining, comparing and judging others. These are dimensions of attitude that don't serve us well or for very long.

For this occasion, let's look at attitude from a couple of perspectives, enthusiasm and optimism.

Enthusiasm is derived from the Greek word for spirit. When you're enthusiastic, what spiritual well are you calling upon? Some say it's a virtue that inspires others to action even while it pushes fear and worry away for others.

Enthusiasm is contagious, but you can't pass it on unless you've got it yourself. George Bernard Shaw once said, “A candle loses nothing by lighting another.”

Greeting people with “I'm feeling great today” rather than just “I'm fine” or “OK” can set the tone for your conversations. Think about how a smile communicates your attitude. And a good belly laugh can really feel great, too.

People just naturally want to be around others who are upbeat. Enthusiasm is an attitude that we can choose.

Some wise person once said that an optimist is a human manifestation of spring. And springtime is when we're looking forward, we're planting, we're starting new projects, we're upbeat. This kind of positive outlook is a huge asset for anyone -- students, teachers, parents and leaders.

Humility is another valuable element of attitude. While some people think of this quality as meekness -- some say weakness -- it's more about respect and an unpretentious way of holding yourself.

As opposed to exalting yourself, it's about having a healthy ego. To many people, humility is born from one's spiritual perspective and has to do with yielding to a higher power, however you conceive of that. In the end, if you say you're humble, you're probably not.

There are lots of ways to work on your attitude. Here are just a few: be courageous and take calculated risks; try being patient; have confidence in your abilities; be open to seeing new possibilities; start your day with quiet reflection; and be grateful for the blessings you've received.

Viktor Frankl, the Holocaust survivor, once referred to attitude as “the last of the human freedoms.” Attitude is a choice. Choose well !
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Positive Leadership


It's hard to believe Clint Eastwood will be 80 this coming year.

Do you remember him from the Sergio Leone spaghetti westerns of the mid-'60s? Grizzled and unyeilding, you had no doubt this was a true tough guy. Then through his Dirty Harry era he continued to evolve the tough guy persona, growing even meaner as he aged. In 1971 he caught the directing bug and shot his first film, "Play Misty for Me," in which he also starred. This was a haunting and often frightening tale of a disk jockey that is stalked by an obsessive fan. Even in his first film, a critical favourite, you could see the flashes of a great American storyteller.

Eastwood had proven to be versatile, tackling subjects as diverse as World War II and Blues music. He also had a very deft hand with the Western, reinvigorating the genre with "Unforgiven." So much so that we can often excuse him for the occasional clunker like "Space Cowboys" or "The Rookie". In "Invictus," Eastwood once again strikes Oscar-worthy gold with the inspiring true story of Nelson Mandela's quest to unite an apartheid-torn South Africa by winning the Rugby World Cup.

Teaming up once again with old friend Morgan Freeman (very convincingly as Mandela), they tell a story of hope, courage and the inspiration of positive leadership. Mandela, after spending 30 years as a political prisoner, is elected the president of South Africa — a South Africa deeply divided after decades of apartheid and rife with crime, economic chaos and social injustice. His quest, initially, is to bring the nation together through the universal uniter of sport. The only problem is, the South African rugby team, the Springboks, are not that great. Often disorganised, more often uninspired, the Springbok team has become something of an embarrassment for the country. Lead by Francois Pienaar (Matt Damon), the squad struggles until Mandela sees the potential for unification and invites Pienaar to afternoon tea to plant the seed of a World Cup Championship.

Both Damon and Freeman give inspired performances, performances that could easily have fallen into preachiness. Here, however, under the skilled direction of Eastwood, both actors give a performance that is subtle and inspiring. Freeman becomes Mandela and channels his soft spoken, positive energy perfectly. Damon, as the rugby team captain, gives a strong performance as a man shifting through the sea of change, embracing it and becoming a driving force within his country.

Not a sports movie nor a political movie, "Invictus" is a story about hope and change. Eastwood illustrates the great spirit within man to unite in a common spirit that can overcome any obstacles.

This could easily have been a film that spoke down to the audience. Instead, Eastwood delivers an inspired message that should be welcome by all.
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