Positive Leadership Limited is a strategic leadership and corporate finance advisory firm. We use our considerable experience to provide unique perspectives and innovative solutions which help corporate leaders unlock maximum value from complex business challenges. There is no dress rehearsal for delivering answers to critical business challenges. When you are under intense pressure to succeed, we help deliver the vitally important marginal gains which let your business excel and win.
Thursday, September 03, 2009
CEO's say how you treat a waiter can predict a lot about character
http://www.usatoday.com/money/companies/management/2006-04-14-ceos-waiter-rule_x.htm
In the Business 2.0 article that made Swanson's little book famous, they expounded on his rules and added the following:
1. You can't polish a sneaker.
2. You remember 1/3 of what you read, 1/2 of what people tell you, but 100 percent of what you feel.
3. Treat your company name as if it were your own.
4. When faced with decisions, try to look at them as if you were one level up in the organization. Your perspective will change quickly.
5. A person who is nice to you but rude to the waiter is not a nice person. (This rule never fails.)
6. When facing issues or problems that are becoming drawn out, 'short' them to ground.
20 Ways to Win in Business
http://www.telegraph.co.uk/finance/personalfinance/fameandfortune/5104949/20-ways-to-win-in-business.html
20 Ways to Win in Business
'The Zone' separates the great from the good
http://www.telegraph.co.uk/sport/golf/uspga/5999707/US-PGA-a-dream-to-have-Tiger-Woods-and-Padraig-Harrington-in-the-zone.html
'The Zone' separates the great from the good
Get gratification from what others do
Get gratification from what others do
A Brainwave in the Study of Leadership
http://www.ft.com/cms/s/0/925070dc-72e1-11de-ad98-00144feabdc0,dwp_uuid=02e16f4a-46f9-11da-b8e5-00000e2511c8.html
A Brainwave in the Study of Leadership
7 Ways Leadership Training Helps to Recession-Proof Your Company
http://www.asia-situational.com/sitebuildercontent/sitebuilderfiles/thesituasian_aug.09.pdf
7 Ways Leadership Training Helps to Recession-Proof Your Company
Business Lessons from a World Class Athlete
http://www.iaaf.org/news/kind=100/newsid=51516.html
Business Lessons from a World Class Athlete
Jack Welch on Leadership
'As the leader you must take the blame and accept the responsibility for any failings or mistakes your people make. Never, never, never publicly blame another person for a failing. Their failing is your responsibility - true leadership offers no hiding place for a true leader.'
Jack Welch on Leadership
Tiger Woods on Goals
' I know what I want to accomplish and I know how to get there. The ultimate goal is to be the best. Whether that's the best ever, who knows?'
Tiger Woods on Goals
Tiger Woods on Pressure
Tiger Woods on Pressure
Five Leadership How-Tos for Recession Survival
1. Battle Workplace Anxiety
Workplace cultures are fragile. Employees get nervous when the economy turns sour: They wonder if they'll have a job tomorrow, let alone next week. If it isn't managed properly, such anxiety can pervade a business and have disastrous ramifications. Leaders have to assume a role beyond juggling their usual responsibilities to curtail fears about the future.
2. Know When to Take a Break
Even though leading an organization through a recession requires special effort, working yourself to death won't make it any easier. If people in leadership positions go on vacation, they often have one eye on their cell phones and the other on their laptops for most of it. Don't be afraid of daydreaming with a daiquiri during that long overdue trip: Recent research from the University of British Columbia finds that the human brain is actually working overtime to solve problems during daydreaming, while a 2006 study, recently written up in Kellogg Insight, touts the value of "deliberation without attention." So, take that vacation to clear your mind. It might be a better way to solve dilemmas than focusing on them all day, every day.
3. Delegate as Needed
Learning to delegate work is important because it means that someone else is doing what you've probably done for years. The less bogged down in detail you are, the better. Most leaders don't delegate because, at some level, they believe they can do the work better and faster. This thought process isn't useful and can reflect a micro-management style that is especially hard to maintain when times are tough, and employees are nervous. There is a link between feeling comfortable delegating work and emotional intelligence; perceptive leaders are better at reading people's natural talents and letting them take risks. For more reading on how to lead intelligently, check out Daniel Goleman's essential 2002 book (co-authored with Richard Boyatzis and Anne McKee), "Primal Leadership: Learning to Lead with Emotional Intelligence."
4. Rediscover Simplicity
Human beings often do things a certain way out of habit, not because it brings about the results we want. Many leaders are so busy that simplicity gets lost in their approach to work, but hard economic times can be a "reality check" for businesses and make inefficiency obvious. The "Keep it Simple, Stupid" principle has been around for a long time for a reason--it needs to be said regularly, albeit in a tactful way, to others and yourself. Management expert Ken Blanchard developed the concept of "The One Minute Manager," and in that book he outlines simple management techniques that focus on setting clear, attainable goals and continually re-evaluating progress.
5. Replace the Square Pegs
Above all, leaders must create tight-knit, confident teams to survive the recession, but there's no point in following the above principles if you have the wrong employees. Consider the time you spend trying to make difficult employees fit in with your workplace, instead of investing time into ensuring your business can work towards its larger goals. Take the time to get good people in place now, and with so many talented people out of work, this may be the best season to think about hiring. The recession will end, and when it does, you want to emerge with the strongest team possible.
Five Leadership How-Tos for Recession Survival
Starbucks Founder Howard Schultz on the Impact of Sports
~ Howard Schultz, Founder of Starbucks
Starbucks Founder Howard Schultz on the Impact of Sports
The Spirituality of Teamwork
http://views.washingtonpost.com/leadership/panelists/2009/06/the-spirituality-of-team-work.html
The Spirituality of Teamwork
Inspirational Leadership and Responsible Leadership Linked Closely to Profitability and Revenue Growth
http://www.hreonline.com/HRE/story.jsp?storyId=213109302
Inspirational Leadership and Responsible Leadership Linked Closely to Profitability and Revenue Growth
A Conference on Leadership which links Sport and Business
A Conference on Leadership which links Sport and Business
Leadership Quotes from Coach K
“During critical periods, a leader is not allowed to feel sorry for himself, to be down, to be angry, or to be weak. Leaders must beat back these emotions.”
“It takes courage not only to make decisions, but to live with those decisions afterward.”
“Leaders have to give time for relationships. But more demands will be placed on their time as they become more successful. So if a person’s success is based on developing relationships, then they have to continually find new ways of getting it done.”
“In our program, the truth is the basis of all that we do. There is nothing more important than the truth because there’s nothing more powerful than the truth. Consequently, on our team, we always tell one another the truth. We must be honest with one another. There is no other way.”
“Every leader needs to remember that a healthy respect for authority takes time to develop. It’s like building trust. You don’t instantly have trust, it has to be earned.”
“In leadership, there are no words more important than trust. In any organization, trust must be developed among every member of the team if success is going to be achieved.”
“Too many rules get in the way of leadership. They just put you in a box . . . . People set rules to keep from making decisions.”
“The truth is that many people set rules to keep from making decisions. Not me. I don’t want to be a manager or a dictator. I want to be a leader—and leadership is ongoing, adjustable, flexible, and dynamic. As such, leaders have to maintain a certain amount of discretion.”
“Visualize a wagon wheel as a complete team. A leader might be the hub of the wheel at the center. Now suppose the spokes are the connecting relationships the leader is building with people on the outer rim of the wheel. If the hub is removed, then the entire wheel collapses. In a situation like that, if a team loses the leader, the entire team collapses.”
“When a leader takes responsibility for his own actions and mistakes, he not only sets a good example, he shows a healthy respect for people on his team.”
“There are five fundamental qualities that make every team great: communication, trust, collective responsibility, caring and pride. I like to think of each as a separate finger on the fist. Any one individually is important. But all of them together are unbeatable.”
“In leadership, there are no words more important than trust. In any organization, trust must be developed among every member of the team if success is going to be achieved.”
“A leader may be the most knowledgeable person in the world, but if the players on his team cannot translate that knowledge into action, it means nothing.”
“Leaders should be reliable without being predictable. They should be consistent without being anticipated.”
“A leader has to be positive about all things that happen to his team. Look at nothing in the past as failure.”
“Courage and confidence are what decision making is all about.”
“Leaders show respect for people by giving them time.”
“Encourage members of your team to take the initiative and act on their own.”
Leadership Quotes from Coach K
Talking Leadership with Coach K
http://www.youtube.com/watch?v=zBLEojrBlQU
Talking Leadership with Coach K
Sebastian Coe On Creating a Winning Culture
Sebastian Coe, Olympic gold medalist, politician, business leader and chairman of the London Organizing Committee for the 2012 Olympic Games, has written an inspiring book on the mental preparation required for winning in any endeavor. The Winning Mind is a fast-paced collection of life experience that offers evocative insights and expert coaching.
Coe believes that leaders are shaped by their “environment, by their ambition, by their role models, by the support they are given as they progress through life and by sheer determination. Our aim must always be that there should be no limit to what an individual from any background can achieve with focus and application — provided they recognize and grab their opportunity with both hands.”
Coe says that teams are most productive when they understand the part they play in achieving the final outcome. This requires very clear leadership. “Part of this is ensuring that the work culture is constructive, positive, inclusive and constant.” He offers this advice for creating a winning culture:
■It means encouraging open and honest communication.
■It means being aware of when to lead and when to allow people to make their own decisions about the most appropriate course of action.
■It means making time for people to ask questions. An effective leader will always be prepared to discuss the rational behind how and why things are being done in a particular way. You can tell a lot about someone form the kinds of questions they ask. Listening to your team is a useful way to identify tomorrow’s managers and leaders.
■It means allowing people to take calculated risks – within their own area of responsibility – even if it means the risk of failure (provided that failure can be contained). There are times to act and there are times to let things roll. (It’s a very instinctive thing.)
■It also means paying close attention to the quality of the physical environment within which people work. An effective team needs room to think, breathe, talk and work. These days, remote working and flexible working hours are not only possible, they can enhance productivity too. If managers trust their people, man different work styles are possible.
■It means encouraging people to maintain balance in their lives.
Coe says that a leader is really working to his own obsolescence. “You know you are doing a good job if the right decisions are being made even when you are not present. As my coach once said to me, ‘I know my job is done, because you did exactly what I would have asked you to do had I been there.’”
How well are you nurturing the conditions necessary to be able to put complete trust in your team?
Sebastian Coe On Creating a Winning Culture
Leadership Lessons from the late Senator Ted Kennedy
http://www.businessweek.com/managing/content/sep2009/ca2009091_482976.htm
Leadership Lessons from the late Senator Ted Kennedy
How to Develop a Nation of Winners
http://www.camagonline.co.uk/Videos/89.aspx
How to Develop a Nation of Winners
For Best Results, Take the Sting Out of Criticism
http://www.nytimes.com/2009/08/29/business/29shortcuts.html?pagewanted=1&_r=1
For Best Results, Take the Sting Out of Criticism