Recent years have seen an unprecedented breakdown in public trust of business, spurred in no small part by instances of unethical behaviour at some of the world’s most powerful institutions.
Mary Gentile, director of the business curriculum at Babson College, says the real challenge for business students, employees, and executives isn’t knowing what’s right, but knowing how to act on those convictions within an organisation.
In this video interview, Gentile shares insights and experiences on how to do that, which she’s gathered through her work developing the Giving Voice to Values curriculum and her book, Giving Voice to Values: How to Speak Your Mind When You Know What's Right. McKinsey Publishing’s Lily Cunningham conducted the interview with Mary Gentile in New York in June 2010.