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LEADERSHIP IS A PROCESS OF SOCIAL INFLUENCE, WHICH MAXIMISES THE EFFORTS OF OTHERS TOWARDS THE ACHIEVEMENT OF A SHARED GOAL.

Wednesday, March 06, 2013

Positive Leadership: Communicating in a Crisis


Chris Lehane, political strategist and Stanford Graduate School of Business lecturer, explains how to effectively communicate in a crisis situation.

Lehane served as special assistant counsel to President Bill Clinton and press secretary for Al Gore's presidential campaign.

He co-wrote the book Masters of Disaster: The Ten Commandments of Damage Control with filmmaker and Stanford GSB lecturer Bill Guttentag.

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