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LEADERSHIP IS A PROCESS OF SOCIAL INFLUENCE, WHICH MAXIMISES THE EFFORTS OF OTHERS TOWARDS THE ACHIEVEMENT OF A SHARED GOAL.
Monday, August 22, 2011
Jeanne Bliss, Author of I Love You More Than My Dog visited the Zappos headquarters to talk Customer Loyalty with ceo, Tony Hsieh. In this video, Tony talks about the importance of the 10 Zappos Core Values.