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LEADERSHIP IS A PROCESS OF SOCIAL INFLUENCE, WHICH MAXIMISES THE EFFORTS OF OTHERS TOWARDS THE ACHIEVEMENT OF A SHARED GOAL.
Wednesday, November 06, 2013
‘Expectations drive behaviour. If we expect to do poorly we will behave in ways that ensure a poor performance. Negotiation is problem solving. The goal is not to get a deal; the goal is to get a good deal.’ Margaret Neale
Margaret Neale is the Adams Distinguished Professor of Management at the Stanford University Graduate School of Business. Her research focuses primarily on negotiation and team performance. In particular, she studies cognitive and social processes that produce departures from effective negotiating behaviour. Within the context of teams, her work explores aspects of team composition and group process that enhance the ability of teams to share the information necessary for learning and problem solving in both face-to-face and virtual team environments.