Let’s face it; the days of everyone going to work and seeing everyone you work with are gone forever!
Separation brings a whole new set of issues and challenges. And leaders must adapt by bridging the gaps that occur when people work apart from one another.
One of the things that leaders need to do is to demonstrate reliability to each team member so that people have confidence that you, as a leader, will honour the commitments you make.
Here are a few reliability trust builders for your consideration:
- Keep a written list of all agreements/promises/commitments you make, check it frequently.
- Ask your people to tell you one thing you can do to be more reliable in their eyes – then DO IT!
- Be available to support and respond to team members. When not available, follow up as soon as possible.
