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LEADERSHIP IS A PROCESS OF SOCIAL INFLUENCE, WHICH MAXIMISES THE EFFORTS OF OTHERS TOWARDS THE ACHIEVEMENT OF A SHARED GOAL.

Thursday, August 25, 2011

Positive Leadership: Resolving Conflict


“The aim of argument, or of discussion, should not be victory, but progress.” - Joseph Joubert

Take a moment today to think about an argument or heated discussion that you have had recently.  It might have been a disagreement with a colleague or a conflict with a friend.  Whatever the case, think, not about the subject of the conversation, but about your underlying motivations.

How much of the conflict centred around your own ego?   If you are really honest with yourself, as the conversation progressed, wasn’t the disagreement less about the topic at hand and more about your need to be right?

As a leader, you must work on your ability to take others’ views and opinions into account.  If the topic involved was important enough to invest your energy in the argument, then what you really seek is resolution not revolution.

So, the next time you find yourself embroiled in an argument, stop and check your ego.  Before you vigorously defend your own position, take a moment to consider the opposing perspective.  After all, it’s not about being right, it’s about making progress!


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