Improving the positive ratio of your own
team can be as simple as making some important changes to your own leadership
approaches:
1. Listen and show empathy: Without trust that flows from these, your people cannot develop a stable
base at work so they feel comfortable to explore and take risks with their
thinking. Most of your people are paid to think, so get on and create
conditions for that to happen.
2. What they learn over what they earn: Making your employees feel heard and understood can actually
improve their physical health as well as their mental well-being. Giving people ownership is key. Simply
listening to your employees helps them to offload their negative feelings and
release tension. Carrying around anxiety or frustration can hinder an
employee’s performance, so try to tap into how they are feeling on a regular
basis.
3. Work with the person, not the
problem: Our sense of engagement and satisfaction
at work results in a large part from the hundreds and hundreds of daily
interactions we have while there, whether with a boss, colleagues or clients.
Culture at work and how well people get along is a key point of talent
attraction. Cultures flow down, not up and in big heavily matrixed
firms, positive chemistry among team members could make a big difference to
your overall company culture.
