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LEADERSHIP IS A PROCESS OF SOCIAL INFLUENCE, WHICH MAXIMISES THE EFFORTS OF OTHERS TOWARDS THE ACHIEVEMENT OF A SHARED GOAL.
Wednesday, February 19, 2014
Improving the positive ratio of your own team can be as simple as making some important changes to your own leadership approaches:
1. Listen and show empathy: Without trust that flows from these, your people cannot develop a stable base at work so they feel comfortable to explore and take risks with their thinking. Most of your people are paid to think, so get on and create conditions for that to happen.
2. What they learn over what they earn: Making your employees feel heard and understood can actually improve their physical health as well as their mental well-being. Giving people ownership is key. Simply listening to your employees helps them to offload their negative feelings and release tension. Carrying around anxiety or frustration can hinder an employee’s performance, so try to tap into how they are feeling on a regular basis.
3. Work with the person, not the problem: Our sense of engagement and satisfaction at work results in a large part from the hundreds and hundreds of daily interactions we have while there, whether with a boss, colleagues or clients. Culture at work and how well people get along is a key point of talent attraction. Cultures flow down, not up and in big heavily matrixed firms, positive chemistry among team members could make a big difference to your overall company culture.