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LEADERSHIP IS A PROCESS OF SOCIAL INFLUENCE, WHICH MAXIMISES THE EFFORTS OF OTHERS TOWARDS THE ACHIEVEMENT OF A SHARED GOAL.
Thursday, June 26, 2014
Wednesday, June 25, 2014
Tuesday, June 17, 2014
Driven by the belief that the traditional management model—built to serve control-obsessed managers rather than to support customer-obsessed employees—was broken, Vineet launched a series of experiments in promoting transparency, opening up the realm of strategy to all employees, and reversing accountability so managers served frontline employees.
During his tenure, HCLT grew from 30,000 to 85,000 employees and from $750 million to $6.3 billion in revenues. In this keynote from the inaugural MIX Mashup, Vineet unpacks his adventures in inverting the pyramid and distributing the work of leadership. It’s a master class in reinventing a large, traditional organisation and a short course in how to launch a management experiment.
Monday, June 16, 2014
Monday, June 09, 2014
Research shows that workers who are actively disengaged outnumber their more motivated colleagues by 2 to 1.
The good news is that the companies that defy this trend do similar things – which you can use to build a more spirited workforce.
• Hire stellar HR people. The best HR people have a gift for influencing, teaching, and holding executives accountable. They're crucial guides for leaders and managers trying to develop employees.
• Use straightforward performance management systems. Companies with the highest engagement levels use recognition to develop employees and encourage them to reach their highest potential.
• Don't pursue engagement for its own sake. It's increasingly possible to measure and track engagement, but don't start "managing to the metric." Keep your eyes on the business goals that greater engagement can help you achieve.