The latest results indicate that the global rating of senior leadership's effectiveness is 51%. Employees in India (69%), Brazil (59%) and the United States (54%) report the highest ratings of leadership effectiveness followed by those in China (53%) and Canada (52%). Workers in Japan (33%) reported the lowest ratings.
Employees' evaluations of their organisation's leadership team are driven by the extent to which senior managers gain employees' confidence through their decisions, actions and communications, keep employees well informed regarding company direction, and are seen as having the ability to deal with the organisation's challenges.
Employees in the United States believe their senior leadership teams are effective because leadership is viewed as trustworthy, employees are kept well-informed, leadership demonstrates that quality and improvement are important, the company strives to serve its multiple stakeholders and employees have confidence in the future of the organisation.
For all workers studied, a strong organisational leadership team has a significant impact on its employees' engagement levels. Employee engagement is the extent to which employees are motivated to contribute to organisational success, and are willing to apply discretionary effort to accomplishing tasks important to the achievement of organisational goals. Engaged employees favorably rate their pride in their organisation, willingness to recommend it as a place to work and their overall job satisfaction.
Additionally, employees with positive opinions of their leadership team state a much higher intention to stay with the organisation versus those who are dissatisfied. Those who favourably rate their leadership teams are also much more likely to have confidence in the organisation's future and feel that they have a promising future with the company.
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