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LEADERSHIP IS A PROCESS OF SOCIAL INFLUENCE, WHICH MAXIMISES THE EFFORTS OF OTHERS TOWARDS THE ACHIEVEMENT OF A SHARED GOAL.
Tuesday, March 09, 2010
The Treasury Select Committee has concluded "performance at HMRC remains mixed with considerable room for improvement." It added: that Britain's tax authority faced "considerable challenges" to make these improvements.... MPs said they were "deeply concerned about employee engagement at HMRC and its effect on performance."... The [Select Committee] report noted that Sir Gus O'Donnell, the Cabinet Secretary, had said that "HMRC faces a huge transformation challenge which will take both time and leadership attention, in particular to rebuild staff confidence in HMRC's leadership and inspire staff to be a part of HMRC's future."
For more, see - http://www.telegraph.co.uk/finance/financetopics/financialcrisis/7400369/HM-Revenue-and-Customs-criticised-by-MPs.html