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LEADERSHIP IS A PROCESS OF SOCIAL INFLUENCE, WHICH MAXIMISES THE EFFORTS OF OTHERS TOWARDS THE ACHIEVEMENT OF A SHARED GOAL.

Tuesday, October 27, 2009

Leaders are Dealers in Hope


Fear is an incredibly debilitating emotion and it is only heightened by the media during difficult times. Napoleon Bonaparte has some advice for leaders during times like these. Napoleon said, "Leaders are dealers in hope."

In fact, leaders if they are doing a good job, have significant influence in the lives of their staff. These are good times to reassure your people that everything is going to be OK. Now you might be wondering how anyone can really say for sure that everything will be OK. With huge job losses in the manufacturing industry, and layoffs because of the credit crises, how can anyone reassure their staff of anything? Well, what you can do is reassure people that they are going to be OK regardless of what happens. Remember fear exaggerates over time, and one of a leader's jobs is to help people see past their fear.

Leaders need to help their people see their strengths and resources and remind them that whatever happens, they have the inner strengths and tools to adapt, adjust and succeed. As a leader right now, it is a good idea to find out how your staff is feeling about the current recession. There is bound to be some apprehension among them, which definitely affects workplace morale and productivity. Even being able to talk about it during a meeting will help people unload some of their stress. It is in these times when true leaders seize the opportunities to instil hope, confidence and optimism.

During WWII when things seemed very dark for Britain, it was Winston Churchill who said:

"We shall go on to the end, we shall fight in France, we shall fight on the seas and oceans, we shall fight with growing confidence and growing strength in the air, we shall defend our Island, whatever the cost may be, we shall fight on the beaches, we shall fight on the landing grounds, we shall fight in the fields and in the streets, we shall fight in the hills; we shall never surrender."

Churchill was instrumental in rallying the emotional resolve of Britain during the war. This is what leaders do. They strengthen the resolve of their people. This is a good time to check the pulse of your employees and if any of them seem a bit deflated, take Napoleons advice and deal out a little hope.
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