1. Sensemaking - understanding the context in which a company and its people operate.
2. Relating - building relationships within and across organisations.
3. Visioning - creating a compelling picture of the future.
4. Inventing - developing new ways to achieve the vision.
The four capabilities are interdependent and you need each one in your organisation for it to be successful.
- Without sensemaking, there's no common view of reality from which to start.
- Without relating, people work in isolation or strive toward different aims.
- Without visioning, there is no shared direction.
- Without inventing, a vision remains an illusion.
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