Creating a trusting, honest dialogue with these key personnel should be every new leader’s top priority. Meet with as many individual contributors as you can, as soon as you can. Ask simple but effective open-ended questions: “If you were put into my role tomorrow, what are the first three things you’d do and why?” “What are the three biggest barriers to our success, and what are our three biggest opportunities?” Listen intently and take notes.
Really great ideas can emerge from these meetings — along with some really mediocre ones — and your intent listening will show your employees that you respect their expertise.
For more, see: http://blogs.hbr.org/2013/12/the-best-way-for-new-leaders-to-build-trust/
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