The Positive Leadership Blog has been recognised as a Top 50 Leadership Blog by the number of pages indexed by Google and as one of the Top 100 Most Socially Shared Leadership Blogs of 2013.
Positive Leadership has also been recognised as a Top 50 Leadership Expert to Follow on Twitter.
Follow us on Twitter @posleadership
LEADERSHIP IS A PROCESS OF SOCIAL INFLUENCE, WHICH MAXIMISES THE EFFORTS OF OTHERS TOWARDS THE ACHIEVEMENT OF A SHARED GOAL.
Monday, August 19, 2013
Most leaders today emphasise their competence, strength, and credentials, but none of that matters if people don’t trust you. Win people over with warmth. Here’s how:
Use the right tone. Speak with lower pitch and volume. Aim for a tone that suggests that you’re levelling with people and being completely honest.
Validate feelings. If you show your employees that you hold roughly the same worldview they do, you demonstrate not only empathy but, in their eyes, common sense. If you want colleagues to listen and agree with you, first agree with them.
Smile—and mean it. Smiling is contagious. When people see you beaming, they’ll likely smile too. But a polite grin fools no one. To project warmth, you have to genuinely feel it.