Christie Rampone is one of America’s most successful and
celebrated soccer players, and she will be leading the U.S. Women's National
Team to the London Olympic Games. She has already won gold twice, once in 2004
and as the team captain in 2008. She has also played in four World Cup finals
and is a mother of two young kids. Here, she opens up about what it really
takes to be a leader.
'Whether in the world of soccer or business, leadership is
simple.
It's about communication, honesty, and building confidence.
That's it. You get that, and your team competes at its best. Period.
As the captain of the U.S. Women's National soccer team, it
is my job to help the team understand what the coaching staff expects. I took
over as captain in 2007 and had never thought about or prepared for a
leadership role. At first, I tried to please everyone—but I soon learned that
only leads to confusion and failure.
So, I looked to former players like Carla Overbeck and
Kristine Lilly for inspiration. They taught me the values of a good leader: to
be honest with the players, care about their well being, and treat them with
respect. They also showed me how to lead by example, put the team first, and
keep things simple.
After five years, I have found that being a great leader
boils down to a few no-nonsense principles:
1. Stop talking so much. A good leader is a good listener.
My role is about less talk and more keen observation. You can often learn more
about your team's dynamics by simply watching the team interact. As you watch,
ask yourself: Where are there issues?
Who is helping the team the most? Who is hurting the team's morale?
In one-on-one conversations, a good leader really digests
the information and, most importantly, won't blab it to other colleagues. This is
the foundation of trust.
2. Don't gossip. In one-on-one conversations, a good leader
really digests the information and, most important, won't blab it to other
colleagues.
This is the foundation of trust between colleagues. For me,
when a teammate expresses concern about an issue, I don't use her name and or
exact quotes when I speak to our coaching staff.
This way, our coaches are addressing the issue, not a
particular person. It also means I don't lose the confidence of my team. I'm a
credible source, not a gossip or someone who blames others for problems.
Bottom line: If what you say has substance and integrity,
your colleagues and whomever you answer to (and, face it, we all answer to
someone) trust you.
3. Stop saying yes. I can’t afford to be a yes person. When
the athletes come to me with ideas or problems, I have to weigh each and
prioritise. Same goes for business: You can't just take on everything from
everyone.
Sometimes saying no is harder in the short term (your team
might not understand or agree), but if you know it's best for your team in the
long run, it's worth it.
4. Roll up your sleeves. If you are constantly putting the
group before yourself and doing the work each and every day, it makes it easier
for the people around you to respect, appreciate, and buy into the
process.
Then, when you make a mistake or a controversial decision,
your team will understand you are thinking of the big picture—that you are
trying to accomplish something as part of a team.
5. Walk the walk. Great leaders know body language is
important. As a captain, my actions and demeanor need to enforce motivation and
enthusiasm but also show plenty of poise. No matter what, I always want to show
positive and controlled behavior, on and off the field, never any stress or
worry.'
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