Warning: If you're opening this blog in a good mood, and
you want to stay in it, you may want to skip this post and scroll right down to the bonus bits!
Of
course, were you to block out the negative, you'd be acting in a way that Bob
Sutton probably wouldn't find surprising.
In a recent blog post, the Stanford
management professor opines that leaders can be more easily swayed by positive
feedback than by reality.
Sutton synthesises several recent studies to show how
flattery can lead to an inflated self-assessment and distract leaders from
what's actually happening on the ground.
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