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LEADERSHIP IS A PROCESS OF SOCIAL INFLUENCE, WHICH MAXIMISES THE EFFORTS OF OTHERS TOWARDS THE ACHIEVEMENT OF A SHARED GOAL.

Saturday, December 04, 2010

Chinese, Indian Workers Give Bosses Top Marks

Workers in Japan gave their bosses low marks while managers in China and India won kudos in a recent survey. Only 35% of employees in Japan rated their company's senior management highly on a set of five attributes—such as their commitment to high-quality products and their people management skills. Globally, 55% of employees rated their senior managers highly, and in the U.S., 56% of employees did.

The survey was conducted earlier this year by the Kenexa Research Institute, and included 29,000 respondents from companies with at least 100 workers.

Separately, Kenexa's research has found that employees at higher-performing companies tend to rate their leaders more highly than employees at lower-performing companies do. In the U.S., Americans gave the highest scores to senior managers' commitment to high quality products and services, and the lowest marks to the confidence they inspired. Among industries, only 46% of government workers believed that their senior managers were effective, according to the report. In contrast, 64% of workers in high-tech manufacturing rated them highly.




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