Positive Leadership

Positive Leadership Limited is a strategic leadership and corporate finance advisory firm. We use our considerable experience to provide unique perspectives and innovative solutions which help corporate leaders unlock maximum value from complex business challenges. There is no dress rehearsal for delivering answers to critical business challenges. When you are under intense pressure to succeed, we help deliver the vitally important marginal gains which let your business excel and win.

Monday, August 30, 2010

Nordstom's Employee Handbook - Short and to the Point!

'Welcome to Nordstrom

We're glad to have you with our Company. Our number one goal is to provide outstanding customer service. Set both your personal and professional goals high. We have great confidence in your ability to achieve them.

Nordstrom Rules: Rule #1: Use good judgement in all situations. There will be no additional rules.

Please feel free to ask your department manager, store manager, or division general manager any question at any time.'

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“Graham & Gavin know their stuff, as keynote speakers at our Annual Business Panel Conference they capture the audience with an enlightening presentation on positive leadership, well worth listening to!' - Laurence Barratt, Chief Executive, Falkirk for Business ; 'We had over 150 delegates on the day and feedback so far has been very positive, with many people commenting how much they enjoyed your presentation....Thanks again for your excellent contribution.' - Michelle McKearnon, Business Engagement Manager, Falkirk for Business

Graham and Positive Leadership were involved in the development of our annual Learning for Business Conference from the outset, helping to ensure that it met its professional training and development objectives. The conference was based around case studies and role plays, which asked the speakers to be insightful and flexible in terms of how they presented and interacted with the delegates, and Graham was both. The WS Society's Learning for Business Conference is aimed at young professionals looking to develop their business awareness and personal skills, and he was excellent at understanding the issues facing them in the current climate. During his session he provided guidance on how to develop these new skills and got the delegates to think about how they could take control of their professional development and begin making a difference to their organisations. Many of the more experienced practitioners and HR Managers who attended the event, commented that they would be taking on board some of his suggestions with regard to their own development. Hopefully, he will become a regular speaker on our Learning for Business Programme and at other WS events!' Ann Davidson, Assistant Director, The WS Society

'Lanarkshire Chamber of Commerce was delighted to engage Positive Leadership Limited to speak at our recent networking event in Motherwell. The presentations made by Graham Watson and Gavin Hastings were first class and were extremely thought provoking and relevant to the needs of many businesses in Chamber membership. We would have no hesitation in recommending Positive Leadership to other Chambers and business support organisations.' Douglas Millar, Chief Executive, Lanarkshire Chamber of Commerce


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Positive Leadership

Monday, August 30, 2010

Nordstom's Employee Handbook - Short and to the Point!

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Post a Comment

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