Trust means that every employee, starting at the top, knows the organisation's core values, its vision, and the plans for getting there. Trust means that roles and responsibilities are clear, and that the rules for dealing with conflicts are well understood. Trust means holding people accountable for what they do and don't do. In short, building trust through open communication is the quickest way to build bonds with employees, customers, and shareholders - and to accelerate your organisation's success.
Leaders Who Build Trust Will Accelerate Their Organisation's Success
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