'Q. What leadership lessons have you learned?
A. The first thing that I learned was results matter. At the end of the day, no matter how much somebody respects your intellect or your capabilities or how much they like you, in the end it is all about results in the business context. You have to be able to demonstrate that you have proven you can drive something forward. So when I talk to my team, I use a football metaphor — every day, we have to come in and advance the ball.
The second thing is that you have to have a direction for a business. How can you possibly motivate somebody to work hard and sacrifice time with their family, etc., if they don’t have an understanding of where you’re trying to go? So I believe very strongly in setting a direction for the business, creating the plan, and really allowing people the opportunity to get engaged around that.'
For more, see - http://www.nytimes.com/2009/12/13/business/13corner.html?ref=business
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