The long held concept of command-and-control leadership is being tested as organisations are experiencing the largest technological shift of our generation.
Talk with your customers. Listen to your employees. These are well-tested truisms of business. But ask organisations to engage with people on Facebook or Twitter and a look of sheer terror crosses their faces.
In her newest book, Open Leadership: How Social Technology Can Transform the Way You Lead
, Charlene Li addresses the challenges facing leadership given the dramatic impact social technologies have had on customer, partner, and employee relationships.
, Charlene Li addresses the challenges facing leadership given the dramatic impact social technologies have had on customer, partner, and employee relationships.