Best Leadership Practices from the Greatest Actors

Know your character. Do the self-reflection required to know who you are and where you come from, and what your strengths and values are. That preparation will enable you to show up and be a present leader, and to be available to the moment.

Walk the stage. You don’t have to live in the boardroom for a week before the presentation, but do what stage actors do. We walk the stage before performances so you know how many steps it is from chair to coffee table. If you walk the boardroom, you’ll know how to avoid the LCD light and which chair is most likely to trip you. 

Learn your lines. What’s your message? What do you want people to walk away with from your meeting or presentation? Make sure it’s brief and “sticky”. 

Leadership Lessons

Performing Under Pressure

Nordstom's Employee Handbook - Short and to the Point!

'Welcome to Nordstrom

We're glad to have you with our Company. Our number one goal is to provide outstanding customer service. Set both your personal and professional goals high. We have great confidence in your ability to achieve them.

Nordstrom Rules: Rule #1: Use good judgement in all situations. There will be no additional rules.

Please feel free to ask your department manager, store manager, or division general manager any question at any time.'